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Support Center

Get help with your ProConnect UAE account, app, enquiries, quotations, jobs and materials.

How can we help?

ProConnect UAE support can help you with login issues, company profile approval, project enquiries, quotations, material requirements, job posts, job applications, notifications, file uploads and account-related requests.

For faster support, please mention your registered email, mobile number, company name if applicable, and a clear description of the issue.

Support topics

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Account & Login Help with login, OTP, password, profile, company account and app access.
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Projects & Quotations Support for RFQs, quotation submission, project enquiry visibility and site visit details.
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Materials & Products Help with material requirements, product listings, used items and supplier interests.
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Careers & CV Help with job posts, job applications, CV upload and applicant profile.

Direct contact

Email: info@proconnect-uae.com

Website: https://proconnect-uae.com

Privacy Policy: https://proconnect-uae.com/privacy-policy.php

Delete Account: https://proconnect-uae.com/delete-account.php

Submit Support Request

Our support team will review your request and contact you through email or phone.

Frequently Asked Questions

I cannot login to my account. What should I do? Check your registered email or mobile number and try again. If OTP or login is not working, submit a support request with your registered contact details.
How do I delete my account? Visit the Delete Account page and submit your registered email and mobile number. Our team will verify and process the request.
Why is my company profile not visible? Company profiles may require admin approval. Submit a support request if your company profile is pending for review.
Why am I not receiving notifications? Please check app notification permission on your phone. If still not working, send us your registered email and mobile number.
Can I upload CV, drawings or BOQ files? Yes, where the feature is available. If upload fails, check file size and format, or contact support.
How long does support take? Most support requests are reviewed as soon as possible. Complex account or deletion requests may need verification.